Title: Account Administrator-Revenue Cycle
Title: Account Administrator-Revenue Cycle
Location: Lower East Side
Org Unit: Otolaryngology Head and Neck Surgery
Work Days: Monday-Friday
Weekly Hours: 35.00
Exemption Status: Non-Exempt
Salary Range: $25.34 - $27.75
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary
Job Responsibilities
- As needed, assists with the development and implementation of revenue cycle strategies and workflows that will enhance cash collections, expedite account resolution and streamline billing processes.
- Reconciles revenue cycle matters such as past due accounts and invoices; reviews aging balances and takes appropriate actions to resolve unpaid receivables.
- Composes and maintains billing and/or billing compliance associated correspondence. Determines proper account resolution and/or adjustment as needed.
- Performs charge entry and/or payment posting within the practice management billing system as needed. Tracks and resolves issues on denied claims. Resubmits or appeals claims as required. Escalates more complex claim issues when necessary.
- Obtains, reviews and updates patient demographic and insurance information within the practice management billing system.
- Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fees due from patient.
- Attends workshops, seminars and/or conferences to keep abreast of standards and best practices within the field. Disseminates information to colleagues and/or staff as appropriate.
- Provides back-up for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments, as applicable.
- Answers phones, responds to billing inquiries and disputes.
- Generates reports for analysis.
Education
- High School Diploma
Experience
- Approximately 2 years of medical billing experience
Knowledge, Skills and Abilities
- Prior experience working with an eMR system.
- Demonstrated knowledge of medical terminology.
- Knowledge of third party reimbursement.
- Knowledge of CPT, ICD9, and ICD10 coding.
Licenses and Certifications
Working Conditions/Physical Demands
- Standard office work
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Nearest Major Market: Manhattan
Nearest Secondary Market: New York City