Title: Practice Management Specialist (REMOTE)
Title: Practice Management Specialist (REMOTE)
Location: Midtown
Org Unit: PO Operations
Work Days:
Weekly Hours: 35.00
Exemption Status: Exempt
Salary Range: $70,000.00 - $82,100.00
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary
Works with clinical departments within Weill Cornell Medicine and assists with Access and Operations improvement initiatives. Assists with practice reviews to assure an efficient, compliant and patient-friendly practice, as well as supportive workflows.
Job Responsibilities
- Assists with ongoing practice reviews particularly focused on Access and Operations: provider efficiency, schedule utilization, etc.
- Serves as a liaison between the practice and department management as well as other central units (for example, billing compliance, CBO, Epic Together, PO Marketing, Business Analytics, ITS, etc).
- Assists with implementation/ongoing improvement of access, provider capacity and oper policies/procedures. Monitors department dashboard metrics, reports, and performance; coordinates necessary trainings, revisions, updates, workflow optimization projects.
- Assists with review of front-end workflows; identifies and implements workflow revisions to improve access metrics and operational workflow and compliance.
- Creates and reviews business requirement documents, project plans, updates/proposes changes or revisions as needed.
- Monitors patient access/satisfaction,operations KPIs. Identifies issues and communicates practice health to leadership. Identifies anomalies and coordinates with department head to strategize solutions.
- Works with the practice to set initial/ongoing key performance indicator levels, as well as metrics. Monitors progress of metrics to ensure incremental progress towards desired goals and productivity levels.
- Works with identified practices to gather front-end data or requests for information. Serves as a part of the analysis team and provides input to aid in access improvement projects and tasks.
- Responsible for meeting minutes, agendas, scheduling meetings, creating supporting materials/analyses, document workflows, submitting technical tickets, creating presentations, and supporting other related projects as necessary.
Education
- Bachelor's Degree
Experience
Approximately 2-4 years of previous health care practice management or consulting related experience.
Previous experience working with EMR systems (Epic a plus)..
Knowledge, Skills and Abilities
- Strong organizational and communication skills as well as the ability to work independently.
- Ability to multi-task and work under pressure; ability to prioritize competing demands and complete action items efficiently with minimal supervision to meet deadlines.
- Understanding of front-end workflows in a busy, outpatient practice preferred
Licenses and Certifications
Working Conditions/Physical Demands
Weill Cornell Medicine is an equal opportunity employer. For more information, click here.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City