Title: Access Technician
Job: Access Technician
Work Location: Qatar
Organization: Health Sciences Library
Work Days: Sunday-Thursday [9 am - 7 pm] (subject to rotation as per duty roster).
Total work hours: 7 hours per day, and 35 hours per week.
Sponsorship Eligibility: No
Classification: Full Time
Posting End Date: 05/10/2025
Position Summary
The position supports the day-to-day operations of the library, including circulation services, interlibrary loan services, citation verification, and collection maintenance, and assists patrons in using library resources.
Job Responsibilities
- Provides basic reference support and assists with citation verification services.
- Assists with interlibrary loan (ILL), document delivery (DD) services, processing the requests in a timely manner.
- Creates drafts of WCM-Q faculty publication lists, updates and maintains reports, and contributes towards enhancing the services provided.
- Supervise and coordinate the activities of the student assistant working in the reading room, guiding effective customer service and technical support skills and ensuring that tasks are completed efficiently.
- Assists with the circulation services and course reserves, maintains patron records, and follows up on overdue and fine notices.
- Maintains the reading room, follows up on requests, and assists in managing the booking systems for equipment, space, and services.
- Generate and analyze reports on library usage, including tracking resource usage, equipment bookings, and patron access logs for reporting purposes to the college.
- Undertakes scheduling of library staff to provide reference and circulation services in online and in-person settings.
- Provide support to faculty and students in locating, using, and checking out resources and ensure smooth circulation processes both online and in person when using resources/equipment.
- Assist in the digitization of materials as required and provide backup support for resource-sharing software.
- Coordinate and assist in delivering library workshops, orientations, and events that help patrons make the most of library services.
- Provides administrative support in maintaining timesheets, tracking leave, and recording dues and payments.
- Perform regular inventory and shelf-reading of physical collections to ensure items are properly organized and available for checkout.
- Collaborate in creating library training materials, including FAQs, instructional videos, and library guides.
- Provides coverage of the information desk after-hours, and at rostered times during work hours.
- Perform other duties as assigned.
Education
- Bachelor’s degree required
Experience
Bachelor's Degree in library sciences or related field with 2 – 5 years of relevant experience.
Prior library experience in an academic setup is an advantage.
Knowledge, Skills and Abilities
- Knowledge of cataloging standards such as Anglo-American Cataloguing Rules (AACR2), Resource Description and Access (RDA), Library of Congress, and Medical Subject Headings (MeSH).
- Knowledge of indexing, filing, and cross-referencing methods with proficiency in Integrated Library System (ILS) software.
- Customer-focused with the ability to work in a diverse culture.
- Attention to detail with excellent communication and interpersonal skills.
- Strong organizational skills with the ability to multi-task in demanding timeframes.
- Familiarity with citation management software.
- Proficient in English and Arabic (preferable).
- Proficient in MS Office Suite of products including Word, Excel, PowerPoint, Outlook, etc.
Licenses and Certifications
Working Conditions/Physical Demands
Weill Cornell Medicine-Qatar was established in 2001 as a partnership between Cornell University and Qatar Foundation (QF). The first medical school in Qatar and a pioneer of coeducation at the university level, WCM-Q offers an integrated Six-Year Medical Program that incorporates pre-medical and medical studies and leads to the Cornell University M.D. degree.
Teaching is by Cornell and Weill Cornell faculty, including physicians at Hamad Medical Corporation (HMC) who hold Weill Cornell appointments. Enrollment has grown rapidly from 25 first-year pre-medical students in the fall of 2002 to over 300 students from more than 30 countries today.
WCM-Q is part of Weill Cornell Medicine in New York City, which was founded over 100 years ago, and shares the same mission:
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to provide the finest education possible for medical students
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to conduct research at the cutting edge of knowledge
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to improve healthcare both now and for future generations
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to provide the highest quality of care to the community
WCM-Q’s home city is Doha, a thriving cosmopolitan metropolis with a culturally diverse population, a rapidly growing economy, and modern infrastructure. WCM-Q is a member of Qatar Foundation, a not-for-profit organization with multiple centers focused on education, research and innovation, and community development. WCM-Q is located within Education City, the flagship development of QF, which occupies more than 12 square kilometers and is home to some of the world’s leading educational institutions, including Hamad Bin Khalifa University, and overseas campuses of elite universities, such as VCUarts Qatar, Texas A&M University at Qatar, Northwestern Qatar, Georgetown University in Qatar, Carnegie Mellon University in Qatar, and HEC Paris in Qatar.
Weill Cornell Medicine-Qatar is an Equal Employment Opportunity/Minorities/Females/Vet/Disabled employer.